ETDA was founded to provide responses to changes in economic and social structures due to the transition from an analog society to a digital society where everyone has access to news and information at their fingertips.
Conversations have moved beyond face-to-face meetings to online chats or video calls. A person from one part of the world can communicate with another person from the other side of the world within a second. Work communications and documents no longer need to be printed and submitted to offices. Documents can now be sent via systems with various forms of authentication and sender identifications. Meetings can now be held as e-meetings without needing space for large numbers of people. Commerce has transitioned from walking into a store to buy things to buying things on a screen. Payments can now also be made online.
Changes in the structure of peoples’ lives have created a need for agencies or organizations designed to support and govern services in the aforementioned topics in the digital world with reliable, secure and safe standards or “digital governance”, in other words. This can help the economy and societies grow in step with the world’s rapid changes.
This is why the ETDA was founded. The Agency was founded in 2011 to play a major role in promoting, supporting and developing electronic transactions (e-transactions) or online transactions under the Electronic Transactions Act of B.E. 2544 (A.D. 2001) (Revised Edition) and the Electronic Transactions Development Agency Act of B.E. 2562 (A.D. 2019).
The ETDA prioritizes 3 main sectors: government, private and public. All three sectors engage in the following types of transactions:
- G2X, or Government-to-Government transactions, Government-to-Business transactions and Government-to-Citizen transactions.
- B2X, or Business-to-Business transactions, Business-to-Government transactions and Business-to-Citizen transactions.
- C2C, or Citizen-to-Citizen transactions such as transactions via social media platforms.
Some of these transactions are conducted through online services. Therefore, the ETDA has the responsibility to oversee the transactions, covering government- citizen dimensions such as e-services or platforms that are major components of electronic transactions.